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Owner Onboarding

Your MyCrate journey.

Here's exactly what happens between placing your order and receiving your first hands-free delivery — in four simple steps.

  1. 1

    Order placed

    You submit your order and details online.

  2. 2

    Confirmation & delivery

    Our team confirms your order and ships your MyCrate to you.

  3. 3

    Placement & app setup

    You choose the ideal spot at your property and set up remote unlock and OTP on your phone.

  4. 4

    First delivery

    Share your first OTP with a courier — hands-free delivery, done.

What you can expect from us

  • A personal onboarding contact
  • Clear timelines and updates
  • Guidance on ideal placement
  • Ongoing support after handover

Ready for a quote?

Request your MyCrate quote and our team will send pricing and delivery details within 48 hours.

Request a quote